Marketing has always been centered around the customer. It’s all about discovering their tastes, attracting their attention, and, ultimately, selling them something they truly want. But TV ads and online campaigns can only do so much. The best strategy is always to go straight to the customer, which is what field and event marketing do.
They help marketers build personal connections with consumers through fun events and direct interaction. Creating memorable experiences and having personal interactions with your customer base can go a long way in promoting loyalty and sales. That’s one of the biggest reasons why the event marketing industry will likely reach $36.31 billion in revenue by 2026.
As you can see, both strategies strongly depend on actual human interaction, so how does AI fit into it? AI is sweeping across multiple industries, and the marketing sphere isn’t immune. In fact, 32% of marketing agencies and other organizations have completely integrated AI for marketing optimization. The fact is that AI driven event strategies can improve your marketing and promotion tactics and help you organize more personalized experiences.
Let’s take a closer look at the many uses of AI in field and event marketing and how you can reap the benefits.
Have you ever tried a free snack sample in a supermarket? Or received a cold drink from someone carrying a branded cooler while being out and about? Congrats! You’ve been part of a field marketing campaign.
While many think that marketing is a fairly modern sales tactic, actually, it has a long history. Back in the day, companies sent out traveling salespeople who went door to door trying to sell their products. More importantly, they generated interest in the goods and established their companies as household names.
The first notable events and marketing efforts began around the early 20th century. Trade shows and expos become popular venues for industries to showcase their newest products. Many in the industry consider these events as the start of large-scale marketing.
Nowadays, field and event marketing is much grander and more entertaining. We have product launch parties, pop-up events, and even mobile marketing tour campaigns in which companies distribute full-size products to random passers-by to drum up publicity. Social media and mobile technology create new engagement opportunities, paving the way for the use of artificial intelligence in marketing.
Despite the initial pushback, the marketing sphere was quick to realize the potential of AI and the benefits it can bring to the industry. Statistics show that 68% of marketers use some sort of AI assistance to help with day-to-day tasks. The AI marketing tools and technologies that get the most use include:
Making AI tools part of your strategic planning and marketing campaigns can help you engage with your customer base on a much deeper level. Thanks to AI, 88% of marketers say they can now provide highly personalized customer journeys.
The AI driven customer insights make it easier to adjust marketing and promotional events on the fly and organize highly targeted field campaigns based on location and demographic. AI-powered solutions will not only streamline marketing efforts; they will help marketers deliver the right message at the right moment, creating connections that resonate with every consumer.
Incorporating AI in experiential marketing efforts has the potential to result in even more unique experiences that will be the talk of social media for a good while.
Every day, marketing agencies are finding new ways to incorporate the use of AI in field and event marketing. Even if this particular branch of marketing looks like a more feet-on-the-ground activity, it involves a lot of behind-the-scenes planning, making AI tools much more productive. AI powered field marketing produces more precise targeted campaigns, which in turn places the right products in the hands of the most interested audience.
Thanks to AI’s ability to analyze large sets of data quickly, marketers can use it to predict what their clients want or, better yet, help them find an audience that wants what they have. Let’s say you’re planning a field campaign for a new type of dog treat.
A quick AI analysis of pet ownership and demographics can help you locate neighborhoods with lots of pets so your campaign generates interest and future sales. When it comes to field marketing, AI tools can help with:
AI tools make it easier for marketers to adjust marketing messages and personalize product recommendations as soon as new data comes in. Such real-time adjustments make the client feel heard and ultimately increase engagement. AI enhanced customer engagement benefits marketing companies and clients alike because it involves:
AI can be a useful tool for tracing the results of your field campaigns and giving suggestions on how to adjust future ones to be more successful. AI tools can also decide on resource allocation or content delivery without human intervention. For example, if a field marketing event is seeing higher engagement in one region, AI can suggest you redirect more promotional materials or staff to that region. Through the use of AI tools, you can:
AI tools are clearly making a good impression in the event marketing sphere because up to 62% of marketers use them to help with most tasks. From optimizing the planning process to coming up with unique ideas for customer experiences, there is always a purpose for AI in event management.
While everyone says they prefer talking to a real person, the truth is they want a customer experience that answers all of their questions and fast. Virtual assistants and chatbots are never too busy to interact with customers before, during, and after the event. These tools provide:
There are different uses of AI for event planning, and one of them is making sure everything goes off without a hitch. An event that starts smoothly has the best chance of ending smoothly as well, and thanks to AI tools with facial recognition, event check-in can be faster and more secure. This technology guarantees:
Content generation is a popular use of AI tools, and over 42% of marketing and media leaders use it to do just that. However, savvy marketers also know how to create content with AI for event personalization and curation. Generative AI tools allow for the dynamic creation of content relevant to your consumers based on past interactions, feedback, and demographic data.
There is also the use of AI in marketing automation to distribute content across multiple channels. It can disseminate updates on event schedules, upcoming promotions, and social media mentions to engage the maximum number of people.
Integrating AI in field and event marketing is already transforming how agencies approach this style of marketing and how they engage with consumers. The powerful AI tools at their disposal allow marketers to understand consumer behaviors better than ever and deliver highly personalized marketing experiences.
Like with any other tool that’s relatively new, we’re still discovering what AI technology has to offer. Along with the good, there are a few points of concern. Because AI analysis depends heavily on consumer data, privacy and security are priorities. This means that any marketing agency using AI technology to process private information must adhere to GDPR and similar regulations.
The results the AI gives you are only as good as the data you feed it. You’ll also need a process that maintains the consistency and quality of the data to avoid any negative impact on your marketing efforts.
There is also the issue of integrating these novel AI tools with your existing technology. Most can be used via a browser, but more advanced versions may have more demanding software and hardware requirements.
As new AI technologies become available, marketers will find new ways to adopt them and use them to create even more hyper-targeted marketing campaigns. We can already see that happening with the integration of AR technology into marketing events. Even if the product you’re promoting isn’t tangible, AR allows potential clients to interact with it virtually.
These AI enhanced brand activations will include a degree of personalization never before seen in the marketing world. Thanks to AI data analysis, consumers can simply walk into a marketing event, and the host will already know what they want or are most interested in seeing.
However, this also comes with some ethical concerns, especially about transparency and fairness. You must handle all data processed by the AI algorithms with the utmost care and use it only for the client's benefit.
Undoubtedly, AI is rapidly changing what marketing looks like for agencies and consumers. The increased use of AI in promotional events allows marketers to organize more personalized experiences that inspire attendees to learn more about the product and the brand.
Even during field promotions, AI can ensure that seemingly random people just being out and about encounter a product they’re sure to love.
Ready to use AI in consumer engagement and delivery of custom marketing experiences? Attack Marketing has all the resources you need to upgrade your field and event game. Our experts will guide you through integrating AI into your marketing strategy and encourage you as you see your first results. Give us a call to get started!
Using AI tools can help marketers personalize a client’s experience in real-time. It tracks their behavior, notes what sparks their interest, and gives organizers instant feedback. Behavioral and demographic AI analysis can direct field marketing campaigns to areas where they’ll have the greatest success rate and customer engagement.
Simple tools like chatbots can open up new avenues of communication, while facial recognition technology can increase event safety. Predictive AI algorithms are best for audience targeting and resource optimization.
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