Brand activation is a marketing strategy that aims to create lasting and valuable relationships with the target audience. It’s a keystone approach that allows brands to keep their audiences engaged and convert them into customers.
A memorable brand activation promotes building a unique connection with your target audience. It surpasses traditional marketing approaches like printed ads and TV/radio commercials by engaging through multi-dimensional campaigns.
From mainstream social media ads to local pop-up stores to in-person experiences, brand activation helps companies build brand awareness, establish an online and offline presence, and reach new audiences.
Identifying and setting the goal of your brand activation is one of the two essential steps for setting a solid foundation. You need to determine what your campaign should achieve. Is it to attract new customers? Boost social media engagement? Do you want it to announce a product launch? Or are you a new brand focused on boosting brand awareness?
Whatever your goal is, identify it, and write it down in your planner as a starting point for your brand activation planning.
Identifying your target audience and analyzing them, helps you learn about their pain points and desires. So, think about these questions:
Who your potential customers are? What do they need or want? How does your product/service solve their problems?
Knowing your audience and their wants and needs helps you create interactive brand activations that resonate with the right people. Their demographics and psychometrics will allow you to determine the right type of activation.
For instance, if you're targeting young people, sponsoring or organizing a concert at the college campus will expose your brand to the right audience. On the other hand, if seniors are your target, hosting an event in a retirement home might be a great idea to reach them.
Consumers get hooked by the stories brands tell. For example, Nike inspires people to try everything and be everything they want, while Dove accentuates natural beauty and self-esteem. People connect with these stories and with the emotions they awaken in them.
That’s the power of storytelling! You tell the story of your brand and its mission to improve consumers’ lives, and they feel it.
When creating your brand’s story, think about your USPs (Unique Selling Points) – what makes your product/service important? Then, plan how to tell your story. Are you going to use billboards, social media ads, or maybe set up a pop-up shop? Make sure you choose the methods based on your goal and target audience.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” - Maya Angelou.
The key to creating a memorable brand activation that connects with people and engraved in their memory for years is creating multi-sensory experiences. These impactful brand events affect people’s senses and make them feel in a certain way.
Why does it work?
As Mastercard’s Chief Marketing Officer, Raja Rajamannar, points out, our senses constantly supply our brains with information. Our brain processes that information and allows us to understand the world. Brands want to get into consumers’ minds and hearts, and the best way to do it is by engaging all their senses.
To create multi-sensory experiences, develop brand activations that affect all 5 senses. Use various elements like visuals, music, and movements to craft a campaign they’ll always remember. More importantly, your activation needs to make people feel good, safe, and comfortable, so they can associate your brand with a positive emotion.
Here are a few examples of impressive multi-sensory brand activations:
A successful brand activation attracts people and keeps them engaged by creating personal connections. It’s creative, interactive, and reflects the brand’s identity. The more it impacts consumers, the bigger the chance they convert to customers.
The immersive, on-brand experiences combine multi-sensory marketing strategies and direct, face-to-face marketing.
There are multiple types of brand activations you can organize:
Sending the right message to the right people is key to unforgettable brand activations. Personalized content and approach help create engaging brand experiences. Segmentation, on the other hand, helps you tailor your experiences according to your audience's needs and desires.
Brand loyalty is one of the crucial elements for long-term success. Loyal, returning customers are what keeps businesses in life. And, customer retention is probably the hardest thing in marketing today - given the number of competitors.
To build brand loyalty, connect with your target audience emotionally, and always deliver what you promise. Also, align your brand to customers’ self-perception or the image they want to reflect so that they can perceive you as part of them.
Emotionally connecting with your customers and building trust in them allows you to gain trust and loyalty in your audience. Brand activations are a great way to achieve this.
By creating personalized experiences that impact their senses and emotions and align with their needs and desires, your brand will evoke positive feelings and create long-lasting trust and brand loyalty.
The two best ways to enhance brand loyalty are loyalty programs and personalized communication. Include loyalty programs and incentives to regular clients in your brand activations. Offer them early access to new products, special discounts, and exclusive events. Also, personalize your communication with consumers by creating targeted content, personalized emails, or exclusive offers.
Communities stick together through the years. That makes community building an important part of creating a memorable brand activation.
It’s all about uniting people with common experiences and interests via user-generated content (UGC). UGC involves sharing consumers’ personal experiences with the brand – be it a product they bought or a service they purchased – through photos, videos, reels, or testimonials.
Common tactics used for community building include:
Community building not only creates a group of people with shared interests and desires but also allows brands to build trust in their audience and extend their reach.
Social media has become a powerful marketing weapon because it's accessible to most of the world. (Almost) Everyone is on at least one social media platform, which makes Facebook, Instagram, TikTok, and other platforms a must-use marketing channel for every business.
Social media can help you increase brand awareness, reach your target audience easily, engage with users, share content and product/service updates, build a community, and promote your offers through ads.
You can also offer value to your followers by educating and informing them about your products/services or related topics.
However, the most important thing when leveraging social media to create a memorable brand activation is to create share-worthy content. The content must be engaging, captivating, and valuable to your audience to be shareable. People only share content that means something to them, whether it’s entertaining, relatable, or enriching for them or those around them.
Measuring the success of your activation campaigns allows you to determine their ROI (return on investment), evaluate their performance, identify their strengths and weaknesses, and improve your future campaigns.
To determine the success of your brand activation, you need to track and measure Key Performance Indicators (KPIs) of your field marketing campaigns. The essential metrics to use are:
These metrics will help your brand gauge the returns of your brand activation investment, which is the ultimate metric that shows how successful your activation was.
Track brand loyalty metrics post-campaign to assess the impact your activation had on your customers. Conduct surveys and check for online reviews – positive ones mean increased loyalty, which indicates a successful brand activation.
Brand activation is a key marketing tactic which supports business growth. It fosters brand identity building, develops and nurtures meaningful connections with their audience, and helps in establishing lasting brand loyalty.
To create a memorable brand activation, start by defining your goal and target audience. Then, create a brand story that emotionally connects with consumers and share it with them. Organize and host immersive and multi-sensory experiences and personalize your activations to your audience’s needs and interests. And, don’t forget to create a community around your brand to help foster loyalty and measure your ROI.
Not sure where to start? Do you need some help to create an unforgettable brand activation campaign?
Attack! Marketing turns your brand activation ideas into reality. We help you plan, organize, and lead brand activations that increase sales and brand loyalty. Contact us today to discuss how we can take your business to the next level and increase brand awareness and sales.
Brand activations in 2025 will evolve the trends seen in 2024. They’ll focus on hyper-personalization, immersive experiences employing AI, AR, and VR, and experiential content creation. It’s also expected that sustainability will become a leading trend.
Some of the best memorable brand activation ideas include virtual reality and augmented reality experiences, pop-up installations, interactive product demos, social media competitions, and flash mobs. However, not all trends fit all brands, so choose your campaigns based on your offer and target audience.
To make your brand rememberable, define its core values, create a catchy and easy-to-remember tagline, and be consistent in your visuals and messaging. Also, focus on building emotional connections with your audience and bi-directional communication.
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